Cancellation Policy

Don’t Leave Us Hanging!

We kindly ask that any changes and cancellations are made at least 24 hours prior to your appointment date and time.

Late cancellations will be subject to a fee of 50% of your scheduled treatment (not to exceed $100).

Non-cancellations or “NO-Shows” will be charged the full amount of the original service booked.

Discount vouchers purchased on a third-party site: Cancellation or changes are accepted 24 hours prior to your appointment date and time Late cancellations or No-Shows are subject to a $50 fee per service or forfeitureof the purchased voucher. Expired vouchers will be honored for the purchased amount towards any service.

Out of respect for our clientele, treatments for clients arriving more than fifteen minutes late will be honored at ROSS Skinlab’s discretion.

For additional information or inquiries, please call 424-343-4137 or e-mail hellobeautiful@rossskinlab.com